8 general skills or competencies (Job family competencies) for IT Contracts Manager
Skill definition-Managing, maintaining, and upgrading software applications in an enterprise to ensure that computer systems and related services are working well.
Level 1 Behaviors
(General Familiarity)
Lists software control, processes, procedures, and associated systems requirements.
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Level 2 Behaviors
(Light Experience)
Supports the software administration tasks such as software installation, patching, and testing.
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Level 3 Behaviors
(Moderate Experience)
Resolves software-related issues via telephone, remote PC administration, or on-site visits.
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Level 4 Behaviors
(Extensive Experience)
Reviews compliance with program guidelines as it relates to software licensing administration.
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Level 5 Behaviors
(Mastery)
Leads the training on installation, configuration, and administration of servers and server software.
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Skill definition-Applying SaaS technologies in computing product design, development, implementation, and management.
Level 1 Behaviors
(General Familiarity)
Lists all Software-as-a-Service (SaaS) solutions and technologies used for cloud offerings.
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Level 2 Behaviors
(Light Experience)
Tracks and reports the usage of SaaS applications to ensure functionality and efficiency of products.
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Level 3 Behaviors
(Moderate Experience)
Works on the migration of software portfolio from license business model to a SaaS model.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex Software-as-a-Service (SaaS) issues to maintain stable and secure service offerings.
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Level 5 Behaviors
(Mastery)
Mentors the team in charge of delivering Software-as-a-Service (SaaS) solutions and offerings.
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12 soft skills or competencies (core competencies) for IT Contracts Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists and explains the roles of major financial reports.
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Level 2 Behaviors
(Light Experience)
Communicates financial information and movements effectively to senior management.
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Level 3 Behaviors
(Moderate Experience)
Presents financial reports that contain relevant business performance to financial and non-financial employees.
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Level 4 Behaviors
(Extensive Experience)
Oversees all aspects of our business's monetary transactions and economic value to promote financial stability.
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Level 5 Behaviors
(Mastery)
Monitors our business's overall performance and adjusts the allocation of finances based on progress against goals.
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Summary of IT Contracts Manager skills and competencies
There are 0 hard skills for IT Contracts Manager.
8 general skills for IT Contracts Manager, Software Administration, Software as a Service (SaaS), Software Asset Management, etc.
12 soft skills for IT Contracts Manager, Business Acumen, Financial Acumen, Budgeting, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Contracts Manager, he or she needs to be proficient in Business Acumen, be skilled in Financial Acumen, and be proficient in Budgeting.